Practitioner Terms & Conditions

Version 1.0 — effective 8 September 2026

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Part A — The agreement

1. Who this agreement is between

1.1 The Sacred Collective (Collective) is a community of holistic practitioners in the Macedon Ranges, Victoria. The Collective is not a company, an incorporated association, or any other kind of legal entity. It is the name used by J.P Honeycombe, S.J Katsavos and K.A Ward (the Founders), who carry on the Collective together under ABN 53 728 774 165.

1.2 In these terms, we, us and our mean the Founders in their capacity as the people who operate the Collective. You and your mean the individual who applies to become, or who is, an SC Practitioner.

1.3 Only individuals can be SC Practitioners. If you practise through a company, trust or partnership, you still apply and enter this agreement personally, and you are personally responsible for meeting it.

1.4 Because the Collective is not a legal entity, every right and obligation between us comes from this agreement and the documents listed in clause 2. Being an SC Practitioner does not give you:

• shares, units, or any ownership or property interest in the Collective;
• membership of an incorporated association or of any body with its own legal personality;
• a right to vote, to call or attend a meeting, to receive accounts, or to share in any money the Collective holds or makes; or
• any right of review of our decisions, except as this agreement expressly provides.

1.5 The published SC Practitioner Benefit described as “a voice in shaping the Collective” means we will consult SC Practitioners and listen to them. It is not a right to vote or to control any decision.

2. The documents that make up this agreement

2.1 Your agreement with us is made up of:

• these Practitioner Terms and Conditions;
• the Code of Conduct, as published on the Website;
• the SC Practitioner Benefits, as published on the Website;
• your Application, including the information you gave us in it;
• the Privacy Policy, as published on the Website; and
• the Disclaimer, as published on the Website.

2.2 If those documents ever conflict, these Terms and Conditions apply.

2.3 You accept this agreement when you tick the box confirming you agree to it as part of your Application. If we accept your Application, this agreement binds both of us from the date of our acceptance.

3. Words with a particular meaning

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Part B — Joining and paying

4. Applying to join

4.1 You apply by completing the Application form on the Website and paying the Annual Contribution at the same time.

4.2 Your Application is an offer to enter this agreement. It does not bind us until we accept it.

4.3 To be eligible you must:

• be at least 18 years old;
• be practising, or about to practise, in a holistic or complementary modality;
• be based in or near the Macedon Ranges, or have agreed a different arrangement with us in writing; and
• hold the qualifications appropriate to your modality.

4.4 Accuracy of your Application. Everything you tell us in your Application must be true, accurate and not misleading, including about your qualifications, professional associations, insurance and experience.

4.5 We aim to decide your Application within 5 Business Days. We may accept or decline any Application at our discretion, and we do not have to give reasons.

4.6 If we decline your Application, we will refund your Annual Contribution in full. Refunds are usually received within 5 to 10 days. No agreement to be an SC Practitioner is formed.

4.7 If you change your mind before we decide. You can withdraw your Application at any time before we accept it, by telling us in writing. If you do, we will refund your Annual Contribution in full and no agreement is formed. You do not need to give a reason.

4.8 If we accept your Application, we will tell you in writing. Your first SC Practitioner Period is taken to have started on the date you paid your Annual Contribution (see clause 6.1). From the date of our notice, clauses 5, 13 and 14 apply and your Annual Contribution is no longer refundable.

5. What your Annual Contribution pays for

This clause is important. Please read it carefully.

5.1 You pay the Annual Contribution in exchange for our promise to make the SC Practitioner Benefits available to you.

5.2 You do not pay the Annual Contribution in exchange for:

• a period of time as an SC Practitioner;
• a minimum number of days, weeks or months in the Practitioner Directory;
• a minimum number of events, referrals, enquiries, bookings or opportunities; or
• any particular level of use of the SC Practitioner Benefits.

5.3 We meet our side of this agreement by making the SC Practitioner Benefits available to you. Whether, when and how much you use them is entirely up to you.

5.4 You acknowledge and agree that:

• (a) no part of the Annual Contribution is referable to any period of time;
• (b) the Annual Contribution is not divided, apportioned or earned day by day, week by week or month by month;
• (c) the existence of an SC Practitioner Period describes how long we expect to make the SC Practitioner Benefits available if this agreement runs its full course — it does not change what the Annual Contribution is paid for; and
• (d) you are not entitled to a refund, credit, discount or any part of the Annual Contribution back because you did not use the SC Practitioner Benefits, because you chose to stop being an SC Practitioner, or because this agreement ended early under clause 11, clause 12.1 or clause 14.

5.5 The Annual Contribution includes GST if GST applies. If we are registered for GST we will give you a tax invoice.

5.6 Nothing in this clause affects rights you have under the Australian Consumer Law that cannot be excluded — see clause 16.1.

6. Your SC Practitioner Period and renewal

6.1 An SC Practitioner Period is 12 months, starting on the date you pay your Annual Contribution and, after that, on each anniversary of that date.

6.2 Your Annual Contribution is set up as a recurring annual payment through Stripe. Unless this agreement has ended, it renews automatically at the end of each SC Practitioner Period and we charge the Annual Contribution for the next one. Stripe will email you a reminder about 7 days before this payment is due.

6.3 You can stop the recurring payment at any time — see clause 14.

6.4 We reserve the right to change the Annual Contribution for a future SC Practitioner Period. We will tell you in writing at least 30 days before your renewal date. If you do not want to pay the new amount, you can cancel under clause 14 before the renewal date.

6.5 If a payment fails, we will tell you and give you 10 Business Days to fix it. If it is not fixed in that time, we may end this agreement under clause 12.1(e).

7. The SC Practitioner Benefits

7.1 The SC Practitioner Benefits are the benefits described on the Join Us page of the Website. They currently include a Profile in the Practitioner Directory, access to the Practitioner Hub and noticeboard, attendance at Collective gatherings, the practitioner spotlight, discounts on our events, discounts offered by fellow SC Practitioners, invitations to ad-hoc events and collaborations, free event advertising, and a voice in shaping the Collective.

7.2 We may add to, change or remove SC Practitioner Benefits from time to time. We will act in good faith and will not materially reduce the SC Practitioner Benefits as a whole without telling you first by email. If we do materially reduce them during your SC Practitioner Period, clause 19.3 gives you a right to leave and be refunded a fair proportion.

7.3 Some SC Practitioner Benefits depend on other SC Practitioners, on venues, or on other people we do not control. We do not promise:

• that any particular event, gathering, discount, collaboration or spotlight will happen;
• any particular position, prominence or duration in the Practitioner Directory (listings rotate, so no one has a fixed position);
• any particular number of views, enquiries, referrals, bookings, clients or income; or
• any commercial result of any kind.

7.4 Except as clause 19.3 says, a change to the SC Practitioner Benefits does not entitle you to a refund of any part of the Annual Contribution.

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Part C — Being an SC Practitioner

8. Your Profile and the Practitioner Directory

8.1 Your Profile is built from the information and images you give us. You must keep it accurate and current.

8.2 Your promises about Profile content. You promise us that you own, or have permission to use, everything you give us for your Profile — including photographs, logos, text and testimonials — and that publishing it will not infringe the intellectual property rights or the moral rights of any other person.

8.3 You give us a licence to use that material to publish and promote your Profile and the Collective. That includes the Practitioner Directory, the practitioner spotlight, our newsletter, our social media and other promotion of the Collective. The licence is non-exclusive, royalty free, and lasts while you are an SC Practitioner.

8.4 Your Profile goes live in the Practitioner Directory once you have added a profile photo.

8.5 We may format, edit, decline to publish, or remove any Profile content that we reasonably consider is inaccurate, misleading, unlawful, outside the scope of your modality, unsafe, or inconsistent with the Code of Conduct. If we can, we will tell you first.

8.6 You choose whether to display your phone number and email address publicly. Everything in your Profile that is set to public can be seen by anyone.

8.7 Removal of your Profile and our records. When this agreement ends, we will remove your Profile from the Website and the Practitioner Directory within 5 Business Days — or, if you have stopped your renewal under clause 14.2, within 5 Business Days after the end of your SC Practitioner Period. Copies of your Profile may remain for a short time in search engine caches, on third party sites, or in internet archives, which we do not control. We keep records of your information in line with our Privacy Policy.

9. What you must do

9.1 Follow the Code of Conduct. You must comply with the Code of Conduct at all times while you are an SC Practitioner. See clause 10.

9.2 Practise properly. You must hold the qualifications appropriate to your modality, keep them current, and work within your scope of practice.

9.3 Follow the law. You must comply with the laws that apply to your practice, including the Australian Consumer Law and the rules about advertising therapeutic goods and services. You must not make claims about health outcomes that you cannot substantiate.

9.4 Keep us informed. You must tell us within 10 Business Days if:

• you lose, or are refused, a qualification or professional association membership;
• a regulator, professional association, court or tribunal makes an adverse finding about your practice or conduct, or you become the subject of such a process;
• you stop practising, or stop practising in or near the Macedon Ranges; or
• anything else in your Application or Profile stops being accurate.

9.5 Confidentiality. What is shared inside the Collective stays inside the Collective. You must not disclose, copy, scrape, export or reuse anything you access as an SC Practitioner — including other SC Practitioners’ contact details, Practitioner Hub content, noticeboard posts, discount codes, and anything shared at a Collective gathering or other Sacred Collective event — except with the express permission of the person it belongs to.

9.6 The Do Not Pitch Rule. SC Practitioners are not marketing leads. You must not add another SC Practitioner to a mailing list, send them unsolicited offers, or pursue them as a client without an invitation. This is the Do Not Pitch Rule.

9.7 Use our brand carefully. While you are an SC Practitioner you may use the SC Practitioner badge and say that you are an SC Practitioner of The Sacred Collective, following any brand guidance we give you. You must not:

• alter Our Collective Materials;
• suggest that the Collective endorses, accredits, certifies, supervises or guarantees you or your services; or
• use Our Collective Materials in a way that suggests you speak for the Collective.

9.8 Do not speak for us. You must not represent the Collective, make commitments on its behalf, or hold yourself out as its agent, employee or spokesperson.

9.9 Your events and posts. Anything you list on our events pages or post on the noticeboard must be accurate, lawful, and something you are responsible for and able to deliver. You remain solely responsible for your own events, services and clients. If you facilitate at a Collective event, that is governed by a separate agreement between you and us, and that agreement sets out the insurance you must hold for it.

10. The Code of Conduct

10.1 The Code of Conduct records the standard of conduct expected of everyone in the Collective. It exists to keep the community safe and trustworthy, and to protect the reputation and good standing of every SC Practitioner listed in the Practitioner Directory. Those are interests we need to be able to protect, and this clause and clause 11 exist for that purpose.

10.2 You must comply with the Code of Conduct at all times while you are an SC Practitioner.

10.3 The Code of Conduct applies to:

• (a) how you conduct yourself in the Collective’s spaces — gatherings, events, the Practitioner Hub, the noticeboard, and communications with us and with other SC Practitioners; and
• (b) how you conduct yourself in your own practice, with your clients, and publicly, to the extent your conduct affects the safety or trust of the Collective’s community, or the reputation and good standing of the Collective, its SC Practitioners or the Founders.

10.4 Breach of the Code of Conduct is a breach of this agreement. You acknowledge and agree that a failure to comply with the Code of Conduct is a breach of this agreement, and that we may end this agreement because of it, under clause 11.

10.5 The Code of Conduct is written as living agreements rather than as rules. That is deliberate, and it does not reduce its contractual effect. If the Code of Conduct describes what we do or how we show up, you must do those things and must not do the things it says have no place here.

10.6 We may update or replace the Code of Conduct. The version published on the Website at the time of your conduct is the version that applies. We will email you about any material change. If you continue as an SC Practitioner after that, you accept the updated Code of Conduct.

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Part D — Concerns, conduct and ending this agreement

11. What we do if we identify a concern

11.1 How a concern reaches us. We may become aware of a possible breach of the Code of Conduct or of this agreement from a concern raised by another SC Practitioner, a client, or a member of the public, from something we see or are told ourselves, or from information published by a regulator, professional association, court or tribunal.

11.2 We assess it first. We will consider what we know and form a view about whether the concern appears minor or serious.

11.3 Minor concerns. If the concern appears minor, is a first occurrence, or is something that can be put right, we will usually raise it with you informally — normally in a conversation or an email. We will tell you what the concern is and what needs to change, and we may agree a timeframe with you. If it is put right, we will take no further action.

11.4 Serious concerns. If the concern appears serious, repeated, sustained, or not capable of being put right, we will follow this process:

• (a) we write to you, setting out the conduct we are concerned about and the part of the Code of Conduct or this agreement it relates to;
• (b) you have 5 Business Days to respond to us in writing (we may extend this if you ask and we think it is reasonable);
• (c) we may make any enquiries we reasonably consider appropriate;
• (d) we consider your response, if you give one, before we decide; and
• (e) we write to you with our decision.

11.5 Suspension while we assess. At any time from when we become aware of a concern, and for as long as we are assessing it, we may:

• hide your Profile from the Practitioner Directory;
• pause your access to the Practitioner Hub, the noticeboard, gatherings and events; and
• pause any other SC Practitioner Benefit.

A suspension is not a finding that you have done anything wrong. You are not entitled to a refund, credit or extension of your SC Practitioner Period for any period of suspension.

11.6 What we can decide. After following clause 11.3 or clause 11.4, we may do any one or more of the following:

• take no further action;
• record the concern and take no further action at this time;
• give you a warning;
• ask you to take specified steps by a specified date;
• impose reasonable conditions on your continued participation;
• suspend some or all of your SC Practitioner Benefits for a stated period; or
• end this agreement immediately under clause 12.1(a).

We choose the outcome we consider appropriate in the circumstances. We are not required to use a lesser outcome first, to work through the list in order, or to give you a warning before ending this agreement.

11.7 What we treat as serious. Conduct we would normally treat as serious includes (this list is not exhaustive):

• conduct that endangers the physical or psychological safety of any person;
• sexual misconduct, or a breach of consent;
• harassment, bullying, discrimination, hate speech or exclusionary behaviour;
• breaching a client’s or another SC Practitioner’s confidentiality;
• dishonesty, fraud, or misrepresenting your qualifications, insurance, associations or experience;
• practising outside your scope in a way that creates a risk of harm;
• an adverse finding about you by a regulator, professional association, court or tribunal; and
• conduct that damages, or is likely to damage, the reputation or good standing of the Collective, its SC Practitioners or the Founders.

11.8 Our decision is final. A Conduct Decision is final. There is no internal appeal, review or reconsideration process, and we are not required to give reasons beyond identifying the conduct concerned and the outcome. We will not reopen a Conduct Decision.

11.9 Your legal rights. Clause 11.8 means there is no process inside the Collective for challenging a Conduct Decision. It does not take away, and is not intended to take away, any right you have under the law that cannot be excluded by agreement.

11.10 What a Conduct Decision is and is not. We are not a regulator, a professional association, a licensing authority or a court. We do not investigate as one, and a Conduct Decision is not a finding of legal liability, professional misconduct, or anything else beyond a decision about your place in the Collective. If someone raises a concern about your services with us, we may tell them that complaints about a practitioner’s services should go to that practitioner and, if relevant, to their professional association or regulator.

11.11 Confidentiality. We will keep the concern, the process and our decision confidential, except as clause 13.10 allows, and except if we are required by law to disclose them or if disclosure is necessary to protect someone’s safety.

12. When this agreement can end

12.1 We can end it immediately by written notice to you if:

• (a) you have breached the Code of Conduct and we decide under clause 11.6 to end this agreement;
• (b) you breach any other term of this agreement and either the breach cannot be fixed, or you do not fix it within 10 Business Days of us asking you to;
• (c) anything in your Application or Profile was false or materially misleading when you gave it to us;
• (d) you no longer hold appropriate qualifications, you stop practising, or you otherwise stop meeting the eligibility requirements in clause 4.3;
• (e) your Annual Contribution is not paid, a payment fails, or a payment is reversed or charged back, and it is not fixed within 10 Business Days of us telling you; or
• (f) you engage in conduct outside the Collective that damages, or is likely to damage, the reputation or good standing of the Collective, its SC Practitioners or the Founders — including if a court, tribunal, regulator or professional association makes an adverse finding about you.

Clause 13 sets out what happens when we end this agreement under clause 12.1.

12.2 We can end it for another reason on 30 days’ written notice, or decide not to renew it. If we do that, we will refund a fair proportion of the Annual Contribution you paid for the current SC Practitioner Period, worked out on the part of that period remaining. This clause does not apply if we end this agreement under clause 12.1.

12.3 If the Collective stops operating, we will give you at least 30 days’ written notice and refund a fair proportion of your Annual Contribution for the current SC Practitioner Period.

12.4 You can end it at any time under clause 14.

13. What happens if we end this agreement under clause 12.1

This clause applies whenever we end this agreement under clause 12.1 — including for a breach of the Code of Conduct.

13.1 It takes effect immediately on the date of our notice.

13.2 Your Profile comes down. We will remove your Profile from the Website and the Practitioner Directory promptly, and in any event within 5 Business Days.

13.3 Your access ends immediately. From the date of our notice you have no further right to use or access any SC Practitioner Benefit, including the Practitioner Hub, the noticeboard, discounts, gatherings, event pricing and event advertising.

13.4 Your Annual Contribution is forfeited. You forfeit all of the Annual Contribution you have paid. You are not entitled to a refund, credit, or any part of it back, for the current SC Practitioner Period or any earlier one.

13.5 Your recurring payment stops. We will cancel the recurring payment so no further Annual Contribution is taken.

13.6 You must stop using our brand. Within 7 days of our notice you must remove, from everywhere you control, the SC Practitioner badge, our logo, our name and any statement or suggestion that you are an SC Practitioner or associated with the Collective. That includes your website, social media profiles and posts, business listings, signage, email signatures, printed material and advertising. Your licence to use Our Collective Materials ends on the date of our notice.

13.7 You must not hold yourself out as an SC Practitioner. After the date of our notice you must not say or represent that you are an SC Practitioner, a member of the Collective, endorsed or accredited by us, or otherwise associated with us. You must not do anything — or leave anything unsaid — that would lead another person to believe it, and if you become aware that someone believes it, you must correct them.

13.8 Confidentiality continues. Clause 9.5 continues to apply, and so does the Do Not Pitch Rule. You must not use or disclose anything you accessed as an SC Practitioner, including other SC Practitioners’ contact details, and you must not use any of it to contact or market to SC Practitioners.

13.9 Re-applying. If we ended this agreement under clause 12.1(a), clause 12.1(c) or clause 12.1(f), you may not apply again to become an SC Practitioner unless we agree in writing that you may. If we ended it under clause 12.1(b), clause 12.1(d) or clause 12.1(e), you may apply again once the reason no longer applies. In every case, we may decline any future Application from you without giving reasons.

13.10 What we will and will not say. We will not publish or announce the reasons for our decision. We may confirm to SC Practitioners, to a person who raised a concern with us, or to a person who asks, that you are no longer an SC Practitioner — without giving reasons. You and we each agree not to make any public statement about the reasons for the ending of this agreement, or about the other’s conduct in relation to it.

13.11 Why the Annual Contribution is forfeited. You acknowledge and agree that clause 13.4 reflects clause 5 — that the Annual Contribution was paid in exchange for us making the SC Practitioner Benefits available to you, and not for a period of time — and that we made those Benefits available to you. Clause 13.4 is not a fee, charge or penalty for ending this agreement.

13.12 Events you have already paid for. If you have booked and paid for a Collective event you can no longer attend because this agreement has ended, we will refund what you paid for that event.

14. If you want to end your place in the Collective

14.1 Two ways to leave. You can either:

• (a) stop your Annual Contribution renewing — your place continues until the end of your current SC Practitioner Period, and ends then; or
• (b) leave straight away — your place ends now.

You can do either at any time, and you do not have to give a reason. Neither entitles you to a refund — clause 14.5 explains why.

14.2 Stopping your renewal. To stop your Annual Contribution renewing, either cancel through the Stripe customer portal (there is a link in the Practitioner Hub), or tell us in writing at connect@thesacredcollective.com.au. A cancellation you make through the Stripe customer portal is a request under this clause, made on the date you make it. You do not need to contact us as well.

14.3 What happens when you stop your renewal. If you stop your renewal under clause 14.2:

• (a) no further Annual Contribution is charged;
• (b) your SC Practitioner Benefits continue until the end of your current SC Practitioner Period;
• (c) your Profile stays in the Practitioner Directory until that date, and we will remove it within 5 Business Days after it; and
• (d) your access to the Practitioner Hub and to every other SC Practitioner Benefit ends on that date.

14.4 Leaving straight away. If you would rather your place ended now, tell us in writing at connect@thesacredcollective.com.au. The date we receive your request is the date of your request. We will:

• (a) process your request within 5 Business Days;
• (b) remove your Profile from the Website and the Practitioner Directory within that time; and
• (c) cancel your recurring payment so no further Annual Contribution is charged.

Your SC Practitioner Benefits end on and from the date of your request, even though it may take us up to 5 Business Days to complete the administration.

14.5 Your Annual Contribution is not refunded. Whichever way your place ends under this clause 14, we do not refund the Annual Contribution, or any part of it. You are not entitled to a refund, a credit, or a pro rata payment for any part of an SC Practitioner Period — because your Annual Contribution pays for us making the SC Practitioner Benefits available to you, not for a period of time as an SC Practitioner (see clause 5).

14.6 After you leave. Clauses 13.6, 13.7 and 13.8 apply to you in the same way — within 7 days you must stop using Our Collective Materials, you must not say or represent that you are still an SC Practitioner or do anything that would lead another person to believe it, and the confidentiality obligations in clause 9.5 continue.

14.7 You can come back. Ending your place under this clause does not stop you applying again in the future. You go through the usual Application process again, and you pay the Annual Contribution that applies at that time.

14.8 Concerns about your conduct are separate. If a concern is raised about your conduct while you are still an SC Practitioner — including after you have asked to cancel — we deal with it under clause 11. That includes our right under clause 11.5 to suspend your Profile and your access while we assess it, and our right to end this agreement under clause 12.1(a). If we end this agreement that way, clause 13 applies instead of this clause, and your Annual Contribution is forfeited under clause 13.4.

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Part E — Protections

15. What the Collective is, and what it is not

15.1 We are not your employer, principal, agent, partner, supervisor or franchisor. You are an independent practitioner running your own business. Nothing in this agreement creates a partnership, joint venture, employment or agency relationship between you and us, or between you and any other SC Practitioner.

15.2 You are solely responsible for your own services, clients, conduct, qualifications, insurance, registrations, taxes, pricing, bookings and compliance with the law.

15.3 Being listed as an SC Practitioner is not an endorsement, certification, accreditation or guarantee of you or your services. We do not independently verify practitioners’ qualifications, insurance, credentials or the accuracy of their Profiles.

15.4 We are not a professional association, licensing authority, regulator or governing body. Complaints about a practitioner’s services or conduct should go to that practitioner and, if relevant, to their professional association or regulator.

15.5 We are not a party to any arrangement between you and a client, or between you and another SC Practitioner, including bookings, payments, referrals, discounts and collaborations. We are not responsible for those arrangements or for any dispute about them.

15.6 The Disclaimer published on the Website also applies.

16. Liability

16.1 Your rights under the Australian Consumer Law come first. Nothing in this agreement excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded. Everything else in this clause 16 applies only so far as the law allows.

16.2 If the law lets us limit our liability for services, our liability is limited to resupplying the services, or paying the cost of having them resupplied.

16.3 What we are not liable for. So far as the law allows, we are not liable to you for:

• the acts or omissions of any other SC Practitioner, or of any client, venue or third party;
• anything another SC Practitioner publishes, says or does;
• the availability, performance or security of the Website, the Practitioner Hub or third party services (including Stripe, our website host and our email and newsletter providers); or
• loss of profit, revenue, business, opportunity, goodwill, reputation or data, or any indirect or consequential loss.

16.4 Our overall limit. So far as the law allows, our total liability to you for everything connected with this agreement is limited to the total Annual Contribution you paid us in the 12 months before the event giving rise to the liability.

16.5 The Founders. Clauses 16.1 to 16.4 apply to the Founders individually as well as to us together. You agree not to bring a claim against a Founder personally that you could not bring against us under this agreement.

16.6 Your indemnity. You indemnify us and each Founder progressively against each loss, cost (including each of our solicitor-client legal costs), claim or liability we suffer or reasonably incur arising from:

• (a) your services, your practice, or your dealings with clients;
• (b) anything you give us or upload for your Profile, the noticeboard or our events pages, including a claim by another person that it infringes their intellectual property rights or their moral rights;
• (c) your breach of this agreement or of the Code of Conduct; or
• (d) your breach of any law relating to your practice or your modality, the Australian Consumer Law, the law of defamation, or any other law connected with the Collective or with this agreement.

The amount you indemnify us under this clause 16.6 is reduced to the extent that a negligent act or omission of ours caused the loss.

16.7 Acting under this agreement. So far as the law allows, you release us and each Founder from any claim arising out of us doing any of the things this agreement allows us to do — including assessing a concern, suspending your Profile or your access under clause 11.5, making a Conduct Decision, and ending this agreement under clause 12 — as long as we act in accordance with this agreement. This does not affect clause 16.1.

17. Privacy

17.1 We endeavour to handle your personal information in line with our Privacy Policy and the Privacy Act 1988 (Cth).

17.2 You agree that we may publish in the Practitioner Directory the information and images you provide for your Profile, and that anything you set to public will be visible to anyone.

17.3 We keep records relating to your Application, your SC Practitioner Period and any Conduct Decision for the periods set out in our Privacy Policy, and for longer if the law requires it.

18. Our brand

18.1 Our Collective Materials belong to the Founders. Nothing in this agreement transfers any ownership in them to you.

18.2 While you are an SC Practitioner we give you a limited, non-exclusive, non-transferable, revocable licence to use the SC Practitioner badge and to say that you are an SC Practitioner of The Sacred Collective, in line with clause 9.7 and any brand guidance we give you.

18.3 That licence ends automatically when this agreement with you ends, and clause 13.6 then applies.

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Part F — Housekeeping

19. Changing these terms

19.1 We may update these Terms and Conditions at any time and from time to time. The current version is always published on the Website, with a version number and an effective date.

19.2 An updated version applies to you from the start of your next SC Practitioner Period. If we want a change to apply during your current SC Practitioner Period, we will email you at least 30 days before it takes effect.

19.3 If we make a change during your SC Practitioner Period that materially reduces the SC Practitioner Benefits, and you tell us within 30 days of our notice that you do not accept it, you may end this agreement by written notice and we will refund a fair proportion of the Annual Contribution you paid for that SC Practitioner Period, worked out on the part of the period remaining.

19.4 Clause 10.6 governs changes to the Code of Conduct.

20. General

20.1 Notices. We write to you at the email address in your account. You write to us at connect@thesacredcollective.com.au. An email is treated as received on the day it is sent, unless it is sent after 5.00pm or on a day that is not a Business Day, in which case it is treated as received on the next Business Day. It is your responsibility to keep your email address current.

20.2 Whole agreement. The documents listed in clause 2 are the whole agreement between us about your place in the Collective, and replace anything said or written before it.

20.3 No waiver. If we do not enforce a term, or delay in enforcing it, that does not mean we give up the right to enforce it later.

20.4 Severance. If a term of this agreement is unenforceable, it is read down or removed to the minimum extent necessary, and the rest of the agreement continues.

20.5 You cannot transfer this agreement. Your place in the Collective is personal to you. You cannot assign, transfer or share it, and you cannot let anyone else use your Profile or your access to the Practitioner Hub.

20.6 We can transfer this agreement. We may assign or novate this agreement to a company, incorporated association or other entity formed to operate The Sacred Collective, or to a successor of the Collective. You consent to that transfer now, provided the entity taking over agrees to be bound by these terms. We will tell you if it happens.

20.7 Talking things through. If a dispute arises between us about this agreement, we each agree to raise it in writing and to try in good faith to resolve it by discussion within 21 days before starting proceedings. This clause does not apply to a Conduct Decision, which clause 11.8 covers, and it does not stop either of us seeking urgent relief from a court.

20.8 Surviving clauses. These clauses continue to apply after this agreement ends: clause 4.4 (Accuracy of your Application), clause 5 (What your Annual Contribution pays for), clause 8.2 (Your promises about Profile content), clause 8.7 (Removal of your Profile and our records), clause 9.5 (Confidentiality), clause 10.4 (Breach of the Code of Conduct is a breach of this agreement), clause 11.8 (Our decision is final), clause 11.9 (Your legal rights), clause 13 (What happens if we end this agreement under clause 12.1), clause 14.5 (Your Annual Contribution is not refunded), clause 14.6 (After you leave), clause 14.7 (You can come back), clause 15 (What the Collective is, and what it is not), clause 16 (Liability), clause 17 (Privacy), clause 18 (Our brand) and clause 20 (General).

20.9 Governing law. This agreement is governed by the laws of Victoria, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Victoria.

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Contact us

The Sacred Collective

Email: connect@thesacredcollective.com.au

Post: 32 Ashbourne Road, Woodend VIC 3442, Australia

Web: thesacredcollective.com.au

How we collect, use and store your personal information is set out in our Privacy Policy, published on the Website. If you have a question about privacy, want to access or correct the information we hold about you, or wish to make a privacy complaint, you can contact our privacy officer at the same email address.

Version 1.0 — effective 8 September 2026. Previous versions are available on request.