Effective 13 November 2026 · Version 2.1
The Sacred Collective (ABN 76 771 146 588) is a community of holistic practitioners based in the Macedon Ranges, Victoria. This Privacy Policy explains how we collect, use, store and protect your personal information.
We aim to handle your information openly and respectfully, and to follow the Australian Privacy Principles set out in the Privacy Act 1988 (Cth), so far as they apply to us.
By applying to become a Practitioner or using our website (thesacredcollective.com.au), you agree to the terms of this Privacy Policy.
1. Who we are
The Sacred Collective is operated by Jacqueline Pamela Honeycombe, trading as The Sacred Collective.
You can contact us at:
- Email: connect@thesacredcollective.com.au
- Post: 32 Ashbourne Road, Woodend VIC 3442, Australia
2. Information we collect
The information we collect depends on how you interact with us. We collect:
From practitioners applying to join the Sacred Collective:
- Name, email address, phone number
- Business or practice name
- A short biography and photograph
- Modalities you offer and practice categories
- Qualifications, professional associations and insurance details
- Service areas (suburbs) and offerings (in-person, online, travel)
- Website and social media links
- Booking system link
- Payment details, handled via our payment provider
From general visitors:
- Information you voluntarily provide via our contact form, event submission, or newsletter signup
- Basic technical information (browser type, device type, general location) from your visit to the website
3. How we collect information
We collect information directly from you when you:
- Apply to become a Practitioner via our application form
- Edit your practitioner profile
- Submit a public event
- Subscribe to a newsletter
- Send us an email or contact form message
- Visit our website (basic technical information via cookies)
4. Why we collect information
We collect and use your personal information to:
- Assess your suitability to become a Practitioner of The Sacred Collective
- Create and display your practitioner profile in our directory
- Communicate with you about your place in the Collective, applications, and events
- Process Annual Contributions
- Send newsletter and community updates (with your consent)
- Improve our website and services
- Comply with our legal obligations
5. How we share your information
Your practitioner profile — including your name, photo, business name, modalities, service areas, and contact information you choose to make public — is displayed on our website and visible to visitors.
We only share your personal information with third parties as necessary to provide our services. We use reputable third-party suppliers for services such as website hosting, payment processing, email, newsletters and event management.
We do not sell your personal information to third parties.
We may disclose your information where required by law or to protect the rights, property, or safety of The Sacred Collective, our Practitioners, or others.
6. Where your data is stored
Your data is stored on servers managed by our hosting and other reputable suppliers, which may be located in Australia or overseas (primarily the United States). Where data is stored or processed outside Australia, we rely on our suppliers’ security practices, but we do not control where or how their servers operate.
7. How long we keep your information
- Active Practitioner data is retained for as long as your place in the Collective is active
- If you cancel your place in the Collective, we generally keep your data for up to 12 months, after which we aim to delete or anonymise it (except where retention is required by law, e.g. financial records may be kept for up to 7 years)
- Where a concern is raised about a Practitioner’s conduct, we keep a record of the concern, our correspondence and our decision for 7 years.
- Applicants who are not accepted as Practitioners have their information retained for 12 months, then deleted
- Newsletter subscribers can unsubscribe at any time; unsubscribed contacts are removed from active mailings and periodically purged
8. Cookies and website tracking
Our website uses cookies to remember your preferences, keep you logged in, and understand how visitors use the site. We may also use analytics tools to help us improve the site.
You can control or disable cookies through your browser settings. Disabling cookies may affect some website functionality (particularly the Practitioner Hub and other logged-in areas).
9. Marketing and newsletters
If you subscribe to our newsletter, we will send you occasional updates about The Sacred Collective, our Practitioners, upcoming events, and community happenings. You can unsubscribe at any time using the link in the footer of any email.
We manage our newsletter through a third-party newsletter platform. When you subscribe, your email address is stored and processed by that platform in accordance with its privacy policy.
10. Your rights
If the Privacy Act 1988 (Cth) applies to us, you have the right to:
- Access the personal information we hold about you
- Request corrections to your personal information
- Request that we delete your personal information (subject to legal retention requirements)
- Withdraw consent for marketing communications
- Make a complaint if you believe we have mishandled your personal information
If the Privacy Act does not apply to us, we still commit to the following. You can ask us for access to the personal information we hold about you, and to correct or delete it (subject to legal retention requirements). You can withdraw your consent to marketing communications at any time. You can make a complaint to us, and we will consider it and respond in good faith.
To exercise any of these rights, please contact our privacy officer at connect@thesacredcollective.com.au. We aim to respond within a reasonable timeframe (usually 30 days).
If the Privacy Act applies to us and you are unhappy with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at http://www.oaic.gov.au.
11. Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These include:
- Secure encrypted connections (HTTPS) across the website
- Administrator access limited to the people who need it to run the Collective
- Two-factor authentication on administrator accounts where available
- Backups and security monitoring, largely provided by our hosting provider
- Reputable third-party providers
While we take reasonable care, no online system is entirely immune to risk. We cannot guarantee the security of information you give us. If you become aware of a security concern, please contact us immediately.
12. Data breach notification
In the event of a data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner as required under the Notifiable Data Breaches scheme (Part IIIC of the Privacy Act 1988).
13. Age restriction
Our services are intended for individuals aged 18 and over. We do not knowingly collect personal information from anyone under 18.
14. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Where changes are significant, we will notify Practitioners directly.
15. Contact us
If you have any questions about this Privacy Policy, or about how we handle your personal information, please contact our privacy officer:
Email: connect@thesacredcollective.com.au
Post: The Sacred Collective, 32 Ashbourne Road, Woodend VIC 3442